Trends


We see various new trends in the marketplace, the key ones are the hot topics around Ai and generative Ai , Data insights, moving to cloud still there is a lot of conversations and specific to BFSI its all about digitisation , modernisation and optimisation for enterprise customers. Digital sales, support, onboarding all are going thru transformation and most customers are at some stage of this journey in their lifecycle. Risk , Fraud and compliance along with cyber security will never get old and will always be on top in terms of spend category.